SMS Communications Program
Jessica Kidd Inc uses SMS (text message) communications exclusively to provide appointment reminders, document request notifications, status updates on tax returns and financial reports, and secure client service alerts to opted-in clients.
How We Use SMS
- Appointment and consultation reminders
- Document upload and signature request notifications
- Tax return and report completion alerts
- Secure payment confirmation messages
- Important deadline and filing reminders
Opt-In Process
Jessica Kidd Inc collects SMS consent in two ways: verbally, during phone calls or in-person consultations, and digitally, through the opt-in checkbox on our contact form or client portal during intake. Message frequency varies based on active service engagement.
Verbal Opt-In
When a new or existing client calls or meets with Jessica Kidd in person to discuss tax preparation, bookkeeping, or payroll services, and a mobile number is being collected for the first time, the following script is read before any SMS communications begin:
Jessica: "Would you like to receive appointment reminders, document requests, and service updates from Jessica Kidd Inc via text message? Standard message and data rates may apply, and message frequency varies. You can text HELP for help or STOP to cancel at any time. Our Privacy Policy and SMS Terms are available at jessicakiddinc.com/privacy.html and jessicakiddinc.com/terms.html. Do we have your consent for text updates?"
Client: "Yes, please!"
Jessica: "Great — you'll receive service-related text messages at the phone number you provided. If you have any questions, you can reach us anytime at jessica@jessicakiddinc.com or (970) 510-7578."
The client's verbal agreement, along with the date and phone number provided, is logged in our client records at the time consent is given.
Digital Opt-In
Clients may also provide consent digitally by checking the SMS consent box on our contact form, which includes the same disclosures: message and data rates may apply, message frequency varies, reply STOP to opt out, and links to our Terms of Service and Privacy Policy.
SMS Terms of Service
By opting in to SMS messages from Jessica Kidd Inc, you agree to receive text messages for customer support, service updates, and other communications related to your account.
- You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
SMS Privacy Policy
Jessica Kidd Inc does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.